Terms and Conditions

Welcome to Maple Tongues! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By using the Maple Tongues website (the "Site") and our online English language instruction services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.

2. Services Description

Maple Tongues provides a variety of online English language instruction services, including but not limited to custom curriculum development, IELTS/TOEFL preparation, business English courses, conversational English practice, and virtual tutoring for all ages. We aim to offer high-quality, professional, and welcoming educational experiences.

3. User Obligations

  • You agree to use the Site and services for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
  • You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
  • You must provide accurate, current, and complete information during the registration process and keep your account information updated.

4. Payment and Refunds

All fees for courses and services are clearly outlined on our Site. Payments are processed securely. Refund policies are detailed on our Refund Policy page. Please note that specific terms apply to different course types and scenarios.

5. Intellectual Property

All content on the Maple Tongues Site, including text, graphics, logos, images, course materials, and software, is the property of Maple Tongues or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission.

6. Privacy Policy

Our commitment to your privacy is paramount. Please review our detailed Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Limitation of Liability

Maple Tongues and its instructors, employees, affiliates, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: hello@mapletongues.ca
  • Phone: (416) 555-0187
  • Address: 2847 Yonge Street, Suite 500, Toronto, ON, M4P 1E4

Last updated: November 15, 2023