Privacy Policy

Last Updated: October 26, 2023

At Maple Tongues, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We may collect personal information such as your name, email address, phone number, payment details, academic background, and language proficiency levels when you:

• Register for an account or course.
• Contact us through our website forms or email.
• Participate in surveys or promotions.
• Apply for a tutor position.

We also collect non-personal information such as browser type, IP address, and pages visited, through cookies and other tracking technologies, to enhance your user experience and analyze website traffic.

2. Use of Personal Information

Your personal information is used for the following purposes:

• To provide and manage your requested courses and services.
• To process payments and maintain billing records.
• To communicate with you regarding your account, courses, and updates.
• To personalize your learning experience and recommend relevant content.
• To improve our website, services, and educational offerings.
• To ensure the security of our platform and prevent fraud.
• To comply with legal and regulatory requirements.

3. Disclosure of Personal Information

Maple Tongues will not sell, rent, or trade your personal information. We may disclose your information to:

• Service providers who assist us in operating our website and delivering our services (e.g., payment processors, hosting partners), under strict confidentiality agreements.
• Legal or regulatory authorities if required by law or to protect our rights or property.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure that any third parties we share your information with uphold similar privacy standards.

4. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

5. Security of Information

We implement robust security measures, including encryption, firewalls, and secure access controls, to protect your personal information from unauthorized access, loss, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we will securely dispose of your information.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information held by Maple Tongues. To exercise these rights or if you have any questions or concerns about our Privacy Policy, please contact us at hello@mapletongues.ca.

8. Changes to This Privacy Policy

Maple Tongues may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Maple Tongues
2847 Yonge Street, Suite 500
Toronto, ON, M4P 1E4
Canada
Email: hello@mapletongues.ca
Phone: (416) 555-0187